Frequently Asked Questions
How do we request songs?
You can request individual songs or genres when you book your disco and we will also take requests throughout the night. For this we can either put slips next to the DJ stand, distribute flyers detailing how to text to our mobile phone or simply allow guests to come up to the DJ.
Advice on choosing music ...
1. Be indulgent, it's your party
2. Consider your guests, not everyone likes the same
3. Trust your DJs experience
What age groups can you cover?
With our experience we can provide music for any age group and have experience in all areas. Our large music library should be adequate for your requirements.
What lighting will you bring?
We have extensive up-to-date lighting to provide more than enough coverage for any size room. We are currently updating all of our lighting rigs to LED fixtures so we can protect the environment.
Epilepsy: We need to be advised before the event if anyone attending could be affected by our lights, we have many still lights to bring instead
How long do you take to set-up?
A normal disco will take an hour to unload and set-up then 45 minutes to pack away
What areas of Essex do you cover?
Within reason we will cover any distance but if the venue is more than 15 miles from our base in Leigh on Sea we will add a surcharge
Are you equipped to set-up in a marquee?
We regularly DJ in a marquee at St Cleres golf club so we have plenty of extension reels and understand volume restrictions which may be in force at your venue
What if the DJ is ill?
This has never happened yet but if it did we have several other respected DJs who we can send instead. At most events there are two people present as standard.
Do you have insurance?
Gemini Discos has public liability insurance for £10 million, personal liability for our staff and insurance on all of our equipment. This means if any equipment is stolen or breaks down under warranty we are covered for hiring equipment for your event.
What if your equipment doesn't work?
We have enough equipment to do several discos on the same night but we only ever take two bookings so you can be assured that spare equipment is readily available.
Is your equipment tested and safe?
Jonathan is a qualified appliance tester. All of our equipment is tested annually and maintained in top condition.
What will the DJ be wearing?
We normally wear all black, smart trousers and shirt but we can dress to your requirements if your event is more official.
Will the DJ turn it down if it is too loud?
All of our DJs are very polite and will show respect to both the venue and guests, several venues now have noise meters which we are used to working with.
Do you sub-contract work to other DJs?
We only ever take two bookings per evening and will never sub-contract to other companies.
What if your vehicle breaks down?
All of our vehicles are maintained regularly to avoid this situation but we are covered with the RAC for breakdowns and have other vehicles available at short notice.
Will there be a microphone available for anouncements?
We always have a microphone set-up for anything to be anounced, either by us or the guests.
How can I book and pay?
Bookings can be taken over the phone or via email, all these details are on our contacts page. Payment can be via cash, cheque or online bank transfer.
Terms and Conditions
1. Cancellation Policy: Booking deposits will not be refunded under any circumstances.
2. Paying a deposit for your event or function is a binding guarantee of contract and reservation of your date.
3. The client / hirer is responsible for any damage to our equipment caused by any person at your event. You will be charged for the full cost of any repairs, or replacements required and advised of any damage as soon as it is caused.
4. Unscheduled overtime is charged at £15 per fifteen minutes before midnight and £25 per fifteen minutes after midnight. This is payable upfront and only with the venue's agreement.
5. Charitable Discounts are 25% of the base rate not including any optional extras, surcharges or overtime.
6. We do not tolerate violent, aggressive or abusive behaviour. We also reserve the right to terminate our services at any time that we feel our personal safety is threatened. You will be advised of any problems that we may have in this respect.
7. In the event of fire, flooding or any other threat to the public, we will not be responsible for evacuating the venue or building where we are present and / or working within, unless the fire regulations for the venue specify otherwise. This would usually incur a vocal announcement.
8. At the venue, we require a table of at least 60cm x 90cm surface; however an ideal surface area would be approximately 1.5m x 60cm.
9. We require a minimum of one hour to enter a venue and set up prior to the start time and also 45 minutes minimum time allowance at the end of the night to pack up.
10. If you are booking other entertainment as well as hiring ourselves, please consider the amount of space available and where you are going to put the disco. Our minimum space requirements are detailed below:
Compact: 2m x 2.5m
Standard: 2.5m x 5m
Premium: 3m x 6m
11. It is the responsibility of the hirer to make sure that there is an adequate provision of electrical power within ten metres of our set-up point. We require a minimum of 2 x 13amp outlets dedicated purely for our equipment (not in the form of an extension lead). Any damage caused to our equipment by an inadequate power supply or power interruption is the responsibility of the hirer. The hirer/client is fully responsible for any damage caused to the equipment caused by the use of noise limiters and the subsequent cut off and reintroduction of power without our consultation.
12. It is the customer's responsibility to ensure equipment booked is suitable for use at the event venue. No refunds, part or full, will be given for non-use of specific equipment that cannot be used due to any venue restrictions imposed. Not all disco equipment is designed to fit through narrow doorways and/ or up staircases (stairs are charged at £5 per flight). It is the customer's responsibility to inform us of any access restrictions that may impede set up or restrict equipment use. This includes noise level restrictions (e.g. Subwoofer Island) and smoke machines.
13. Only staff employed by us may operate our equipment. Under no circumstances may unauthorised personnel tamper, move or attempt to use equipment owned by ourselves. We cannot accept responsibility for damage to property, or injury to persons caused directly by third party intervention.
14. All equipment that is used is checked prior to arrival and has been fully tested for safety by a qualified electrical engineer. If we are linking our equipment within a fixed in-house audio system, we reserve the right to refuse to do so if the equipment is considered to be unsafe or liable to cause damage to any component linked to it. The hirer is liable if post inspections prove that damage has been caused by faulty equipment other than ours.
15. Parking is required for one vehicle, as near to the performance area as possible. Any parking fees, tolls or congestion charges are to be paid for by the hirer.
16. All bookings should be taken on the understanding that the venue is in possession of the necessary entertainment & liquor licenses. We are not responsible if the venue is found to be in breach of the terms of their license.
17. Venue Owners and / or Operator Conditions: It is a condition under the Public Liability Insurance Policy that the venues which the Insured may work, have in force their own Public Liability Insurance for the duration of the Insured's use thereof and during periods required before and after such use for setting up, taking down, rehearsals, sound checks and any other preparations.
18. Under Health & Safety laws, we can withdraw or refuse to perform in any unsafe building, access or venue where the safety of our representatives or the public may be jeopardised. In this unlikely event the booking will be terminated and the full booking fee payable.
19. The DJ and their assistants will conduct themselves in a professional manner throughout their attendance at the venue, and will respond to the Management's requests as to volume, location of equipment and any other reasonable requests.
20. We reserve the right to use any photography taken during the hire period for promotional purposes unless otherwise advised by the customer.
21. We reserve the right to alter any or all of the above at any time. E & OE.
© Gemini Discos 2012 | All Rights Reserved | Terms and Conditions
Website Designed by Jonathan Roberts | Photography by Martin Bull



